Support

Email support@buildsitespark.com or call +61 408 680 813.

Frequently asked questions

How do free credits work?

Every new account gets 30 free credits to try the AI Site Builder. Building a site costs credits based on how detailed you ask it to be.

Can I edit an AI-generated site afterward?

Yes — once the AI Site Builder finishes, it opens straight into the regular canvas editor, where you can move, resize, or replace anything it created.

What happens if I unpublish a project?

Its public page stops being reachable immediately. Your project isn’t deleted — you can republish any time.

Do I need to own a domain to publish?

No — every published project gets a real, working link automatically. Connecting or buying a custom domain is optional.

Is my card information stored by SiteSpark?

No. Domain purchases are processed by Stripe, and subscriptions/credit packs by Apple’s In-App Purchase — SiteSpark never sees or stores your full card details.

How do the "watch an ad for credits", banner, and app-open ads work?

Every 2 days, you can watch a short rewarded ad from Google AdMob for 15 free credits — the button on your Projects screen shows when it’s available again. You may also see a banner ad on the Projects screen and, occasionally, a full-screen ad when you return to the app after switching away. Ads shown in the app are non-personalized and don’t track you across other apps or websites.

Can I use SiteSpark from a computer, not just the iOS app?

Yes — sign in at app.buildsitespark.com with the same Google, Apple, or phone number account to access your projects from a browser.